Operations Assistant – HLP

Overview of position

Under the overall supervision of the Chief of Mission, the direct supervision & guidance of the HLP Project Officer & in coordination with the Head of Sub Office. The holder of this role will be responsible for working on the implementation of Housing Land & Property (HLP) related activities, in addition following up with state coordination platforms, including the protection, CCCM, S&S, WASH & health programs & clusters, support to the state based HLP TWG (Technical Working Group) when needed.

Role objectives

• Support in facilitating the implementation of different HLP activities, with different key stakeholders, including the government, traditional authorities, communities (host community, displaced populations & returnees), linked to due diligence, raising awareness, legal assistance & capacity building for key stakeholders & enhance accountability, predictability & effectiveness of humanitarian & development actions.
• Support operational needs linked to HLP with other programs / units within the mission to ensure the continuity & proper implementation of activities in compliance with the do no harm principles.
• Supporting our client in the role of coordination for the state based HLP TWG in Unity state.
• Timely documentation & submission of reports, updating trackers on HLP related activities, challenges & successes, in addition to maintaining accurate records of land claims, property disputes in relation to shelter program interventions.
• Support in collecting, verifying & analysing data related to housing, land tenure, property ownership & shelter conditions.
• Maintain & update databases on HLP issues & when requested, support shelter needs assessments.
• Conduct joint field visits to assess shelter conditions, land disputes & property claims.
• Support in building the capacity of the HLP community engagement team & provide timely support to them when needed.
• Support community consultations on shelter design, land access & property rights.
• Participate in different platforms & events as needed, representing the HLP team & sharing lessons & updates with stakeholders.
• Perform any other duties assigned by the direct supervisor or whoever s / he delegates to.

Project reporting

• This role reports to the line manager.

Key competencies

• University degree in law, urban planning, international policy & human rights with four years of relevant professional experience.
• Experience in humanitarian response, awareness raising, community engagement & legal knowledge is mandatory.
• Experience in technical drafting, reporting & capacity building approaches.
• Excellent command of English required, including strong written & oral & computer skills, with a thorough knowledge of MS Office.
• Fluency in English & the working local languages is required (oral & written).
• Takes responsibility for action & manages constructive criticisms.
• Works effectively well with clients & stakeholders.
• Promotes continuous learning for self & others.
• Listens & communicates clearly, adapting delivery to the audience.
• Actively seeks new ways of improving programs or services.
• Develops effective partnerships with internal & external stakeholders.
• Identify ways & implement actions to improve the performance of self & others.
• Plans work, anticipates risks & sets goals within the area of responsibility.
• Displays mastery of subject matter.
• Contributes to a collegial team environment; incorporates gender related needs, perspectives & concerns & promotes equal gender participation.
• Displays awareness of relevant technological solutions.
• Works with internal and external stakeholders to meet resource needs of our clients (optional depending on position level).

Team management

• This role has no team management responsibility.

Further information

• Qualified female candidates are encouraged to apply for this role.

How to apply

Candidates interested in applying for this role need to register on the CTG website as a candidate and apply using this link:

https://app.tayohr.io/jobs/detail/vac-33396-operations-assistant-hlp-32115

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